We are forgetting that brand preference is built on emotional connections. No measurement tool is going to change that. Period. What works are creative and strategic communications that seamlessly engage and interact with the target audience. Most important, it’s big, new ideas — not crunched numbers — that remain in a person’s mind long after the initial experience. They are what really make a brand stick with the consumer for current and future recall, and numerous case-studies prove it.
Why Metrics Are Killing Creativity in Advertising